FAQS

Fit Tea is a detoxifying tea blend of certified organic herbs which are formulated to enhance your weight management program as part of a healthy diet and exercise regimen. 

Ingredients

Organic green tea, Oolong Wu Yi, Garcinia Cambogia Extract, Pomegranate, Organic Rooibos, Ginger, Stevia, Honey, Guarana, Citric Acid, Sea Salt (electrolytes), Lemon Juice, Matcha Green Tea

When should I expect to receive my package?

Packages being delivered in the United States will take about 2-4 business days to arrive.
International orders may take 15-40 business days to arrive

Is Fit Tea responsible for international shipments? Are there any customs fees for international shipping?

Fit Tea can ship your order internationally via UPS however, due to the constant change in Customs fees for every individual country, we can not guarantee that your country will or will not have customs fees added on to your order. If Customs fees are due at the time of pick up, the customer is responsible for these charges.

Also, all international customers are responsible for their shipments. Fit Tea will provide customers with UPS Tracking information after order ships.

International shipping

Unfortunately, we can not be responsible for shipping delays with international services, we do provide customers with UPS tracking information, however once your package reaches its destination country, we are not responsible for delays or lost packages.

Is there a shipping cost?

Shipping can vary depending on the products and location. All shipping costs will be shown on the checkout page.

Why isn’t the tracking link working once I receive an email confirmation on the order?

Tracking information will be available 24-48 hours after processing your order.

I still have not received my package, what do I do?

Contact the United States Postal Service and give them the tracking number to your order to locate your package.

The tracking states it has been “Delivered” but I have not received it yet. What do I do?

Contact the United States Postal Service and give them the tracking number to your order to locate your package. USPS can hold packages for 30 days in their facility if they were unable to deliver the package.

Post Office does not have my package. What do I do?

Contact Fit Tea and we will look further into the issue. We may resend your order after verification that the shipping address is correct.

How do I Return my package/ Get a refund on it?

If for any reason you are not satisfied with your order, we have a 30 day Money Back Guarantee. Simply message our customer support - Support@FitTea.com - and we will get back to you within the next business day.

I have not received an email confirmation for my order?

Email confirmations will be sent out once we have printed the shipping label for the product and begin packaging. Please allow 24-48 hours to process orders for shipping.

Can I change my shipping address after placing my order?

Yes you can. Please email Fit Tea as soon as possible about the change in shipping address so we may change it before processing orders for shipping.

Can I change the shipping address after USPS has processed and shipped my order out?

We are unable to change the shipping address once it has been packaged and processed through USPS shipping facility.

Can I cancel my order?

We can only cancel orders before processing. Please email Fit Tea as soon as possible about the cancelation of your order. Once we have cancelled the order then we will refund your payment.

What if I accidentally placed two orders, can I cancel one and have the other be shipped to me?

Yes we can cancel and refund one order and have the other order processed for shipping. Please contact Fit Tea as soon as possible about the cancelation of your order.

Can I find more information on each individual ingredient in the tea?

Additional information on the individual ingredients can be found here

Where are the ingredients from?

All ingredients are sourced from certified organic suppliers

Does the tea come in loose tea or in individual tea bags?

Fit Tea comes in individual portioned teabags.

What are the side effects of Fit Tea?

Fit Tea is made from natural ingredients, however everybody is different and therefore can react differently to these ingredients. Please check the ingredients if you have allergies. If you experience any effects, please consult your medical professional.

I have a medical question or medical issue.

You must not rely on the information on http://www.Fittea.com as an alternative to medical advice from your doctor or other professional healthcare providers. If you have any specific questions about any medical matter you should consult your doctor or other professional healthcare provider. If you think you may be suffering from any medical condition you should seek immediate medical attention.

Will I lose weight?

Weight loss results may vary from person to person.

Can I stop taking the tea at any time?

Yes, you can stop taking Fit Tea any time

How long can I take Fit Tea products?

You can use Fit Tea products as long as you want to lose weight or maintain weight

Is there an expiration date on Fit Tea products?

Yes. There is an expiration date on each bag.

What can I do to achieve better results?

Visit the Directions page for tips on how to get better results.
Drink Fit Tea Detox - 1 cup a day for best results, Stay hydrated with plenty of water, Exercise regularly 3-5 times per week, Eat healthy, balanced meals, and Repeat

If I choose to stop drinking Fit Tea, how do I maintain my current weight without gaining any weight back?

We suggest that you keep your body active and continue exercising and eating healthy meals.

When do I drink the tea?

Drink the tea every morning with or without breakfast

How do I make the tea?

Place 1 teabag into a cup of water and steep for 3-5 minutes. Remove tea bag and enjoy. (Hot or Cold).

Can I add flavor to the tea?

Adding honey or lemon will help make the tea taste better.

Does the tea contain caffeine?

Yes, Fit Tea does contain caffeine.